Your storage facility is running.

We help great owners make it exceptional.

We’re Self-Storage and RV Storage operators who help independent owners improve occupancy, operations, and online visibility — using what we’ve learned running our own storage facility.

We're Operators First. Consultants Second.

We Get Self-Storage was founded by active storage facility owner-operators. We’ve lived the same challenges you’re facing, and we know exactly what moves the needle and what doesn’t. 

We understand:

  • What actually happens at the front desk  
  • The real-world friction between software, kiosks, and customers
  • How small operational issues quietly hurt leasing
  • Why marketing advice often sounds good but doesn’t move the needle
  • Our approach is practical, grounded, and based on real-world experience — not theory.

The Facility Behind the Advice

Before we ever helped another storage operator, we had to figure it out for ourselves.

We own and operate Store In A Wink, an independent, climate-controlled, self-storage, and RV storage facility in Park City, Kansas, with 500 rentable spaces. 

It’s where we test our systems, technology, marketing strategies, and operational processes every day.

Learn more about Our Facility

Wendy's Expertise Operations

Wendy has spent 10 years working behind the front desk, building and refining the systems that keep a facility running smoothly. She helps other facility owners put the right processes in place. 

  • Front office workflows and staff training
  • Tenant move-in, move-out, and communication processes
  • Delinquency handling and follow-up systems
  • Software that saves time and reduces mistakes
  • Helping navigate the unusual customer situations that don’t come with an instruction manual- when things get weird.
 

The goal: fewer headaches, fewer mistakes, and smoother operations that both operators and tenants will notice. 

Pat's Expertise Visibility & Growth

Pat makes sure the right people can find your facility — and that what they find makes them want to call or visit your website. He focuses on everything that happens before a potential tenant ever picks up the phone or makes an online reservation.

  • Google Business Profile optimization
  • Local SEO — showing up when it matters
  • Website messaging and conversion clarity
  • Online review strategy and reputation management
  • Technology that supports long-term growth

The goal: more qualified phone calls, clearer messaging, and fewer wasted efforts.

We Practice What We Preach

Take a look at our customer reviews at our own facility. We believe the best consulting advice comes from operators who own the customer experience. If you want to see all of our recent reviews, click here

"These people are the actual best. Most corporate storage places are getting out of control with the hidden fees and rent increases. If you want a safe place to store from honest people, this is the place to go."
Kelsey G., 5-star Google Review
"Wendy and family have been an absolute blessing to work with. Communication is immediate, and the accommodations are superb. Would highly recommend to anyone looking for a safe place for their personal property."
Martinez Family, 5-star Google Review
"Great place! Excellent customer service and amazing communication. I had a lot going on and the owner helped me so much during a hectic time. No over charging or hidden fees. Definitely recommend this place. Great part of town, easy access, and very easy to navigate large vehicles inside property. Even the company they use for security was great they checked to make sure I was ok when a storm had me sitting and waiting for it to pass."
C. Calvin, 5-star Google Review

It starts with a conversation

We keep the first step simple — a focused call where we learn about your facility, your goals, and where you need help. No homework, no commitment.

Just clarity on where things stand and what’s worth tackling first.